I wonder how many people reading this right now have heard of Gary Hart.
Or Howard Dean.
Or Walter Hickel.
Or Spiro Agnew.
Or even Sarah Palin.
I wonder how many people reading this right now have heard of Robin Roberts.
Or Wilbur Wood.
Or Johnny Callison.
Or even Frank Howard.
In politics and baseball, these people were household names--appearing dozens of times a week on TV and in newspapers when I was a boy growing up.
I wonder how many people reading this right now have heard of
Scali McCabe Sloves.
Hal Riney.
Needham Harper and Steers.
Erwin Wasey.
Or even D'Arcy.
In the ad industry, not all that long ago, these were big names. They were mighty agencies that worked with Fortune 50 brands and multi-million dollar budgets.
I wonder how many people reading this right now have heard of
Excedrin aspirin.
Comet powder.
Janitor in a drum.
Buitoni pasta.
PanAm airlines.
These were all big brands, not all that long ago. They had huge marketshare and tremendous brand valuations.
On Friday, which already seems a decade ago in the "weeks that feel like centuries whirlwind" that tump has created, I read an article in The Economist, as I so often do.
The Economist and The Wall Street Journal are vital if you're in the ad business. Reading them, you'll likely know more about business, including your clients' business than anyone else in your agency and even your client. Knowledge offers you a leg up. Yet most people accept their legs down.
Of all the destructive effects of "O tempora, O mores" (oh the times, oh the customs) on the advertising business, the most pernicious is the most widespread.
There's no routine maintenance. There are no repair shops. When they get creaky or long in the tooth, we take them to the curb and dispose of them like a floating gold fish.
No maintenance. No caring. No longevity.
Value is not permanent any more than asphalt paving is.
And there are no short-cuts to creating and maintaining it. There's no magic "tweet" formula or "viral" stunt that will implant a brand in your cerrebellum.
It takes methodical-ness.
It takes every day.
It takes dedication and commitment.
I believe they're built on
differentiation: why you should choose them.
demonstration: showing, not telling.
It's never done.
It's not a done, it's a doing.
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