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There’s a lot of ageist
crap in the agency world today. There’s a lot of ageist crap in the non-agency
world as well.
Playing dissonant music
at 110 decibels or mixing a commercial so loud it could curl your hair is sure
to offend my generation’s sensibility. As is the industry’s refusal to cast anyone
over 40 in a spot unless they’re basically in the commercial to be the butt of
a joke. And the constant refrain that we want to be “cool” and “part of
culture,” which is code for saying “we don’t want old people.” I realize I’m blind to
much of popular culture (and proud of that fact) but I don’t even know what it means
to be part of culture.
In my almost 62 trips
around the sun, outside of “Where’s the beef?” or “Just Do It,” or Obama’s “Yes,
We Can,” or Trump’s vicious and wistfully racist “Make America Great Again,”
or “Got Milk,” I can’t think of that much that’s descended to the level of
influencing culture.
Maybe I’m softening in
my old age (that’s ageist) but I think the real issue in how people over 35 or
40 are treated today is not ageism. It’s experiencism. Expertisism. Or even
wisdomism.
Any of those three isms
are always accompanied by another ism: Cheapism.
I don’t think agencies
inherently abhors old people.
I think agencies inherently
abhor paying people.
They're cheapists.
They're cheapists.
And experience,
expertise and wisdom cost money. Rightfully so.
Democracy, as Tom Nichols points out in his masterful book “The Death of Expertise,” means we enjoy equal rights versus the government and in
relation to each other. But it does not mean that we have “equal talents, equal abilities, or equal
knowledge. It assuredly does not mean that ‘everyone’s opinion about
anything is as good as anyone else’s.’ And yet, this is now enshrined as the
credo of a fair number of people despite being obvious nonsense.”
Such obvious nonsense is how we got a president with no knowledge
of history or the Constitution. No knowledge of science or precedent. Not even
a child’s knowledge or right and wrong.
Such obvious nonsense is how we got a holding company where only
2% of employees are over 60. Where everyone, regardless of their experience, expertise and wisdom sits in the open, like ducks in a shooting gallery. Maybe as a consequence, the work that appears online and on
television is dull, insipid and more often than not downright insulting.
As Nichols puts it, “This is a very bad thing.
Yes, it’s true that experts can make mistakes, as disasters from thalidomide to
the Challenger explosion tragically remind us. But mostly, experts have a
pretty good batting average compared to laymen… To reject the notion of
expertise, and to replace it with a sanctimonious insistence that every person
has a right to his or her own opinion, is silly.
“Worse, it’s dangerous. The
death of expertise is a rejection not only of knowledge, but of the ways in
which we gain knowledge and learn about things. Fundamentally, it’s a rejection
of science and rationality, which are the foundations of Western civilization
itself. Yes, I said 'Western civilization': that paternalistic, racist,
ethnocentric approach to knowledge that created the nuclear bomb, the Edsel,
and New Coke, but which also keeps diabetics alive, lands mammoth airliners in
the dark, and writes documents like the Charter of the United Nations.”
In our little corner of the
world’s economy, the abnegation of experience,
expertise and wisdom assures that as an industry we have forgotten Bernbach,
McCabe, Ammirati, Ally.
We have forgotten Cliff Freeman and Hal Riney and
Bill Backer. We have forgotten the business and marketing problems of the past
and the often ingenious ways brilliant people had solved them before the majority
of those within agencies today were born or were still in diapers. We
have forgotten people like brands who act like people they like. Brands that
make them think or laugh or even cry. We no longer remember incidentals like
that.
When I was a kid I had a harridan of a mother who
made sure I had an Ivy-League education before I ever left high school. I learned
things by rote that are gone now. Maybe we no longer need those things because
we have Google.
But we do need brains that were trained to store
and recall information faster than the fastest machine.
Often in the course of a week or a month it’s not
unusual for some doe-eyed account person to accost me as say, “George, we’re in
a pickle. We need such and such by two.”
It's usually something that involves assimilating, unraveling and translating something badly thought-out and terribly written. More often than not, I get about an hour or two to take that steaming pile of tripe and turn it into something that is memorable and powerful.
It's usually something that involves assimilating, unraveling and translating something badly thought-out and terribly written. More often than not, I get about an hour or two to take that steaming pile of tripe and turn it into something that is memorable and powerful.
I usually have it done sooner than I promised. And they look at
me and say, “Damn, you’re fast. How did you do that?”
I don’t say anything. I just adjust the oxygen
flow on my breathing apparatus, tighten my wide white belt and hike up my plaid
pants to just below my double chin and simply smile.
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