AD AGED: Good morning. You're a CNO. Could you elaborate...that's a title I've never heard of.
CNO: Of course, mine is a new role in most agencies. But an important role nonetheless.
AD AGED: Would you tell me what CNO stands for?
CNO: Yes. I am a Chief Nod Officer.
AD AGED: Interesting. And what is it that you do?
CNO: Well, that is fairly tautological. I nod. No one nods like I do.
AD AGED: Please elucidate.
CNO: Say an employee needs a raise or has a problem with a supervisor. Naturally, they're sent to me.
AD AGED: And what do you do?
CNO: I nod.
AD AGED: And then?
CNO: And then, nothing.
AD AGED: So, you give the illusion of caring, the hint of action, and an inkling that you're paying attention.