Wednesday, April 23, 2025

Slag Bag.

This is a metaphor.

Patrick Coffee, who writes about marketing in The Wall Street Journal, and I are acquaintances. 

When he wrote for Business Insider, he'd email me or call me now and again about a lead or to answer a question. Of course, I couldn't pick him out of a line-up. And, I'll admit, I don't read him with great regularity. 

Last Thursday, however, Coffee had an article in the Journal that caught my cataract-recovering eyes. Particularly the sentence I highlighted below, "AI could have produced another hundred pieces of content."

I've puzzled over that sentence for almost a week now. I'm not trying to be dense. I just don't get it.

If you're reading this and you do get it, please help me out. Send me a note or something, like a 168-page "media landscape" presentation. 

I don't understand why any brand needs 100 pieces of content. Shakespeare, over the long decades of his prolific career, wrote 37 plays. Seinfeld, which ran for ten years, produced 172 episodes.

The Economist campaign by Abbott Mead Vickers, over many decades probably produced a few hundred ads. Alfredo Marcantonio's book, "Well Written and Red," collects many of those ads. It is only 256-pages long. At an average of 1.5 ads per page, that's under 400 ads.

Another book edited by Marcantonio, "Remember Those Great Volkswagen Ads?" which collected decades and decades of VW print from about the world is just 364-pages long. At 1.5 ads per page that's about 525 ads.

And Richard W. Lewis' "Absolute Book," which collects decades of Absolut ads is 250 pages long. Again, my 1.5 calculation gets to about 400 ads.

Let me go back to the sentence from Coffee's story that I highlighted. And let me ask a simple question.

What is all this content for? 

Why do we need 100 pieces?

Is the real difference in advertising today is that as an industry, we have replaced "Stopping Power," with the purported power of "Inundation"? BTW, that would be like choosing to dig a tunnel through a mountain using drip-erosion rather than nitro-glycerin. 



Maybe someone somewhere, presumably a McKinsey or Bain MBA working as a holding company consultant did the calculus and convinced a McKinsey or Bain MBA working at a holding company on the efficacy of inundation as opposed to impact-i-dation.

I would like to see the data or hear the argument.

When I get 97 direct mail pieces offering me 10,000 bonus points, $200 cash back and 1% off everything I buy, up to a 99-cent limit, all to cajole me into a credit card I don't want, need and didn't ask for, I get annoyed. And I get about 97 direct mail pieces a day.

(If you're ever really blue, buy yourself a $99 shredder and shred the direct mail you get. You'll feel better.)

I can't imagine I'm alone with this feeling. I don't like ads everywhere. I don't like getting credit card offers when I'm trying to order some Kung Pau.



For as long as I've been in advertising, I've heard about getting "the right message in the right place at the right time." I'm 67-years old and have yet to see an example.

Maybe that's what those 100 pieces of content do.

Maybe they're just the advertising equivalent of the slag heaps that pile up on the outskirts of coal-mining towns. A pile of detritus once they've taken out the anthracite. It threatens everything around it.

That sounds right, or wrong, to me.

For me the big question is Impact or Inundation.

I understand impact is hard to bet on. Inundation is more count-on-able. Anyone can do it.

And usually does.









Tuesday, April 22, 2025

Smart and Dumb.

I've had a helluva month. 

Not bad, just exhausting.

And long.

I didn't realize until recently when I read Paul Fussell's "The Great War and Modern Memory," when TS Eliot wrote the line "April is the cruellest month," it was an allusion to the upswelling of killings in World War I. Winter was over, the days were growing longer and the killing was easy. Ahhhh, Spring.

This April (and March) weren't cruel, just long.

Since March 21, when my second grandson was born, I've been as busy as the only serrated knife at an Oneg Shabbat. 

Not only am I am in the middle of producing seven commercials for two different clients, I am constantly pitching and losing and pitching and winning. Also, pitching and winning and then finding the client is cold-feeting. I guess that's why they call it the agony of de-feet.

I also had a near death experience on the New England Thruway in southern Connecticut. My car, I was going 75, so about 20 mph slower than everyone else, suddenly shifted into neutral and I couldn't get it in gear. Fortunately, I squeezed into an exit and got the thing re-engaged on a service road before I was flattenized by a Peterbilt. 

I dropped the old machine off at a dealer just twenty miles away and they were nice enough to loan me a 2025 for the thousands I spent getting my old jalopy back into fighting trim. I also picked up my California-daughter who was in-town to visit her new nephew. 

Of course, I also had cataracts removed in each eye. That entails a lasering of one eye, followed by a lasering of the other a week later. Plus 14 drops in each eye each day. Plus the general discomfort of sleeping with a plastic eye shield. And my unshakeable supposition that my wife is planning to replace one of those therapeutic drops with extract of cayenne pepper, battery acid, onion juice or something slightly less benign.

Along the way, the press of client work and keeping a lot circulating and hoping nothing drops. Not to mention my daily routine of blogging and promoting GeorgeCo., LLC, a Delaware Company. 

My dour side says this isn't quite how I planned to spend my dotage. I thought I had a chance to be an elder states-person at Ogilvy and spend my waning years working to train people and to help out on difficult clients and on pitches. That's what I was hoping for. But agencies decided they no longer need experience anymore, so I am beating the bushes like an old vaudevillian hoping a full-house in Altoona gets me a week in Toledo.

I grew up with a father who was an extremely hard worker. I supposed I picked up my work ethic from him and some others who showed me that the application of schnozz to grindstone could lead to diamond not rhinestone. 

The hard part of all that, of course, is that many people like myself who were brought up working hard never learned an alternative. Never even learned that the world would keep on if you weren't always lending a hand and a check to grease the skids for someone you care for.

In all the years I played baseball, I never learned to hit to the opposite field. In all the years I've worked, I've never learned to not work.

You can spend a life time being smart.

Only to find out you're really dumb.


Monday, April 21, 2025

Normal.



Barbara Tuchman, the great Pulitzer-prize-winning historian once said, "The persistence of normal is strong." Here's wikipedia's rendition of "Tuchman's Law," which contains the phrase that pays.

Disaster is rarely as pervasive as it seems from recorded accounts. The fact of being on the record makes it appear continuous and ubiquitous whereas it is more likely to have been sporadic both in time and place. Besides, persistence of the normal is usually greater than the effect of the disturbance, as we know from our own times. After absorbing the news of today, one expects to face a world consisting entirely of strikes, crimes, power failures, broken water mains, stalled trains, school shutdowns, muggers, drug addicts, neo-Nazis, and rapists. The fact is that one can come home in the evening—on a lucky day—without having encountered more than one or two of these phenomena. This has led me to formulate Tuchman's Law, as follows: "The fact of being reported multiplies the apparent extent of any deplorable development by five- to tenfold" (or any figure the reader would care to supply)
I've referred to Tuchman's Law a fair amount in this space. And will surely refer to it more and more as trumpism and fascism gets a stronger grip on what used to be amerika. Despite the horror around us, we keep on worrying about what's for dinner, a sore hip, a 40-point-loss by the Knicks. While the world is no longer normal, we hold more tightly to the normality we can still hold onto.

I think about Tuchman's Law especially when it comes to the advertising industry, it's lemming-like linked in lunacy and the practice of agencies and holding companies and those still working going on as if the whole shebang hasn't fallen off a cliff.

'Tis the season for people posting colorful rectangles that say they're judging something or other. Ad Age, once reputable, runs money-grab after money-grab after money grub. They promote hot young creatives, 50 under 40, 60 under 5'2", and A-lists, B-lists and C-lists. In three weeks the tsunami of smarm will arrive--people announcing their descent on the old Greek settlement of Αἴγιτνα, which today we call Cannes. All these are pay to play ruses that presumably pay better than legitimate reality-based reporting.

Instead, we fete, and celebrate and applaud. 

We host, pontificate, and a-trophy-ize.

We persist in acting as if everything is normal.

No one raises an eyebrow and says, "Six years ago ________ occupied an entire building and had 1,500 people. Now they have a single floor and 350 people." Or "Not long ago ________ used to be the biggest agency in the city. Now, they haven't won a major piece of business in five years and they might have fewer than 300 people. Or "Just three years ago, _______ won Agency of the Year. Today, they have no accounts."

There's not a person in the industry not decrying the quality of work the industry produces. It's nearly impossible to turn on the TV or to see a commercial on a streaming service and see something that gets you to say, "I wish I did that." 

Yet no one questions that ten-fold proliferation of awards and award shows, or the massive environmental threat caused by a giant football-field-sized gyre of advertising trophies.




There are more awards than ever and less good work. More award winning people, agencies, strategists, networks, and whatnot, and less to show for all those awards. If 1966 were awarded like today, we'd have the Lt. Calley Humanitarian Award for Village Beautification and we'd all miss the irony.

Meanwhile, we're shirking from the shrinkage and warding off the wombatting of awards.

We are pretending everything's ok, until the lights finally go out altogether.

I'm encouraged by a few small agencies that seem to be sticking to their guns. I'm encouraged by the few who seem to still value elbow grease over posturing. I'm encouraged by those who stand up when the world sits down.

The persistence of normal is strong.

Maybe that's a sign of resilience.

But only if you notice what's not being noticed.





Friday, April 18, 2025

These Are a Few of My Favorite Things.


I grew up in an era in which memory was important. At an early age, I knew all the state capitals, all the presidents and a host of mnemonics that would help me remember things like the colors of the rainbow (VIBGYOR) and the Great Lakes (HOMES.) I created PESWAGL for the seven deadly sins. (pride, envy, sloth, wrath, avarice, gluttony, lust) and OAPLG for developmental stages (oral, anal, phallic, latency, genital.) I made those memory spurs when I was 19, and remember them still.

Being a baseball fan helped too. Most of us had memorized a litany of important numbers. Like 714 (Ruth's home run total.) .367 (Cobb's lifetime batting average.) .406 (Williams' average in 1941--the last man to bat four-hundred.) 56 (DiMaggio's consecutive-game hitting streak.) I still know those today and a couple hundred more. 

Along the way, memorization (which is somewhat disparaged today) played a big part in my life. I can still conjugate my amo, amas, amat, and decline bonus, bona, bonum and hic, haec, hoc. I know my fair share of things like "Quis custodiet ipsos custodes," (who will guard the guards) which while 2,000 years old is sadly all-too-relevant today.

We were also trained to memorize poems. And while much has slipped throughout the years, I know the first few lines of dozens of classics, from "Gather ye rosebuds while ye may," to "Dulce et decorum est.")

The other night as I was reading, I happened upon a story about the ancient king Mithridates. Mithridates, from very early on in his life, micro-dosed himself with poison to protect himself from those who would try to off him and steal his wealth and his throne.

A. E. Housman's poem "Mithridates, He Died Old" arrived in my head a few moments later--and the Housman's last two lines a synapse or two after that.


Mithridates, He Died Old

There was a king reigned in the East:
There, when kings will sit to feast,
They get their fill before they think
With poisoned meat and poisoned drink.
He gathered all the springs to birth
From the many-venomed earth;
First a little, thence to more,
He sampled all her killing store;
And easy, smiling, seasoned sound,
Sate the king when healths went round.
They put arsenic in his meat
And stared aghast to watch him eat;
They poured strychnine in his cup
And shook to see him drink it up:
They shook, they stared as white’s their shirt:
Them it was their poison hurt.
—I tell the tale that I heard told.
Mithridates, he died old.

When my elder daughter was fifteen, she swam in the Empire Games--New York's version of the Olympics. She was the New York State Champion for the mile swim. 

Sometime after winning that crown she had to write an essay on a poem she liked. But she couldn't find any poems that spoke to her. Quickly, we went, again, to Housman. When I read my daughter this poem, she was absolutely floored. Not sure if she remembers it, but I do.

To an Athlete Dying Young


The time you won your town the race

We chaired you through the market-place;

Man and boy stood cheering by,

And home we brought you shoulder-high.

 

Today, the road all runners come,

Shoulder-high we bring you home,

And set you at your threshold down,

Townsman of a stiller town.

 

Smart lad, to slip betimes away

From fields where glory does not stay,

And early though the laurel grows

It withers quicker than the rose.

 

Eyes the shady night has shut

Cannot see the record cut,

And silence sounds no worse than cheers

After earth has stopped the ears.

 

Now you will not swell the rout

Of lads that wore their honours out,

Runners whom renown outran

And the name died before the man.

 

So set, before its echoes fade,

The fleet foot on the sill of shade,

And hold to the low lintel up

The still-defended challenge-cup.

 

And round that early-laurelled head

Will flock to gaze the strengthless dead,

And find unwithered on its curls

The garland briefer than a girl’s.


Thursday, April 17, 2025

Flaming Fame.


Maybe there's someone somewhere reading this post who has a background in art.

I don't.

Maybe they'll read what follows and say, "George, you're an imbecile." They won't be the first to call me that. Or the last.

Nevertheless, just yesterday I got an email from the auction house Christie's about upcoming auctions. I'm probably on their list because I like looking at cars I can't afford, or rare books. But of course the operating principle of modern marketing was stolen from the Spanish-language versions of the old Roach Motel ads that used to blanket the New York City subway. 

They used to sign off those ads by saying, "Las cucharachas entran pero no pueden salir." The roaches check in but they don't check out.

Roach Motel, larvae eat free.

That's how about 90.999-percent of marketers treat anyone who accidentally or on-purpose ever visited a site, ordered a meal or even hovered over an ad. No matter how unlikely it is that you'll ever buy from that company, or how little you care about them, or how little they know about you, they have no issue with sending you literally 15 emails a week, addressing you by your first name, telling you that you left something in your cart. If customer-service was 1/20th as good in this country as customer-harassment, we wouldn't need such assiduous customer-harassment.

In any event, Christie's has me now and they send me at least an email a week announcing up-coming auctions. This one, on great American art, I looked through. That will earn me at least anothe 75 million emails, or two year's worth, whichever comes second.

The two paintings were placed side-by-side in an online page. To me they looked similar in a few ways. Subject-matter. Colorfulness. And artistic-quality. In fact, the painting on the right by Henrietta M. Shore, whom I've never heard of, looked more like a Georgia O'Keeffe than the Georgia O'Keeffe.

Then I looked at the prices.

The O'Keeffe was $1,000,000 to $1,500,000. The Shore was going for a 95-percent less. $40,000 to $60,000.

There may be materiel reasons for this price disparity that I can't discern.

But to my marketing eyes (one of which is blurry from yesterday's cataract surgery) Shore suffers from a serious branding issue.

A branding issue we in advertising, and our clients could learn from.

O'Keeffe is worth more because she's worth more. Over time, the O'Keeffe brand has built high O'Keeffe prices. When you have to sell the piece, you'll probably get your money back and more. Because the O'Keeffe brand keeps appreciating.


The three-word brief is as clear as a lie coming from a presidential press-secretary. It's "Make us famous."


Of course, there's other stuff advertising has to do. But "Make us famous," boils it all down or sums it all up.

It works for just about everything. A "hot" or "famous" ad agency gets more business and gets to charge more. Same with a hamburger joint, a politician, a can of soup, an SUV. 

Make us famous takes everything you want an ad to do--define what a brand does, show how it's better and make it memorable and squeezes all the lipids out of it until it's anorexically-terse.

Make us famous doesn't happen in tiny one-percent increments. A slightly better director, script, actor, colorist, piece of music ain't gonna make something famous. It takes a huge, consistent, and often times notorious amount of work and work with impact not just frequency or decibels. It takes something that knocks down all of the trillion barriers that insulate and isolate us from so much of the world's banality.

We don't see shitty work and say "that's shitty." It's worse than that. We simply don't see it at all.

Can you remember one spot by Kamala Harris?

Earlier on Wednesday, the day I wrote this, I saw this headline and photograph in Ad Age. Ad Age used to be a credible magazine. Today, it makes Mad Magazine look like the Paris Review. It's flaks and hacks and contests and rankings that are tales told by idiots signifying nothing. They've ignored the industry news for industry bushwa.

Somehow the horror of that AI-selected asstock photograph and the absolute blandness of the headline pissed me off and nauseated me. The "please-everyone plastic pablum." 

This piece does the opposite of bringing fame to an idea or its author.

Like 99.999-percent of all we see and do.

It's insulting wallpaper. 

But, you know, shareholder value.