I just heard a report on the radio about a test given to four-year-olds here in New York City for entry into "Gifted and Talented" programs. Only children who score at or above the 90th percentile gain admission to such programs. The moderator asked why. The interviewee answered "Because they're gifted and talented programs."
What's happened in the world is that today everyone is "gifted and talented."
The media team, who can barely show up for meetings much less contribute original thinking, are told they're the agency equivalent of "gifted and talented." They're told they're "creative."
No.
Everyone is not gifted and talented.
Everyone is not a genius.
Everyone is not creative.
George Tannenbaum on the future of advertising, the decline of the English Language and other frivolities. 100% jargon free. A Business Insider "Most Influential" blog.
Monday, January 16, 2012
The new group think.

One of the greatest frauds perpetrated by HR-"professionals" or Organizational Architects, or, simply the quacks and charlatans who issue proclamations from on-high is the notion of collaboration. You know, if we all sit together in a room, we'll get to a better place creatively than if we toil alone. If we work in a noisy, cluttered, chaotic workspace, a free-exchange of ideas will result, bettering our creative output. If no single person has responsibility, we all win.
Yesterday's "New York Times" has a long and important article that deflates these myths. It's called "The Rise of the New Group Think" and it's written by Susan Cain. You can read it here: http://www.nytimes.com/2012/01/15/opinion/sunday/the-rise-of-the-new-groupthink.html?pagewanted=1&sq=brainstorming&st=cse&scp=1
Cain writes, "Solitude is out of fashion. Our companies, our schools and our culture are in thrall to an idea I call the New Groupthink, which holds that creativity and achievement come from an oddly gregarious place. Most of us now work in teams, in offices without walls, for managers who prize people skills above all. Lone geniuses are out. Collaboration is in.
"But there’s a problem with this view. Research strongly suggests that people are more creative when they enjoy privacy and freedom from interruption. And the most spectacularly creative people in many fields are often introverted, according to studies by the psychologists Mihaly Csikszentmihalyi and Gregory Feist. They’re extroverted enough to exchange and advance ideas, but see themselves as independent and individualistic. They’re not joiners by nature."
That just about sums it up for me.
Don't make me sit in meetings which take away the time I need to actually think and, instead, demand that I think (for all) on demand. Don't make me sit out in the open where focus is often beaten by distraction. Don't tell me to collaborate when what you're really doing is watching.
This open plan, "let's all work together," bs is yet one more example of modern myopia. Let's do something completely different from how it's been done through all of recorded history--that'll work.
Leave me alone.
Thursday, January 12, 2012
Karma.
On Tuesday I had a fight with a cab driver. It doesn't happen often that I blow my stack but I did in cab 1 B 44. The fare was $10.40, I tossed him $11 and got out of his car and into another open cab I saw across the street.
Karma bit me in the ass.
I had left my iPhone in his cab.
Mutha fucker.
I did what I was supposed to do. With my near-photographic memory I had his medallion number and I called 311. They gave me the number of the garage he rented from. I reported the loss there.
Of course, I never heard back from the garage.
Instead the driver of 1 B 44 found my office number (I had a business card in my phone case) and called me.
Just now I ran out to 39th and 8th and met him. Of course it occurred to me that he was going to shoot me at close range in the face.
But instead, he handed me my phone.
I handed him $80.
Karma's a bitch.
Karma bit me in the ass.
I had left my iPhone in his cab.
Mutha fucker.
I did what I was supposed to do. With my near-photographic memory I had his medallion number and I called 311. They gave me the number of the garage he rented from. I reported the loss there.
Of course, I never heard back from the garage.
Instead the driver of 1 B 44 found my office number (I had a business card in my phone case) and called me.
Just now I ran out to 39th and 8th and met him. Of course it occurred to me that he was going to shoot me at close range in the face.
But instead, he handed me my phone.
I handed him $80.
Karma's a bitch.
Wednesday, January 11, 2012
Steve Hayden.
I've been lucky in my career to have been close to some of the greatest creatives in the business.
I worked for Hall of Famers Ron Rosenfeld and Len Sirowitz. I worked for Amil Gargano and Mike Tesch. And while not Hall of Famers, I had my copy picked over and parsed by Harold Karp and Ed Butler. I worked for too short a time for Kirk Souder. And I partnered with the mercurial and brilliant Jeroen Boers and the simply brilliant and the brilliantly simple Tore Claesson.
But most of all, I got to sit with and talk to and love Steve Hayden.
Steve retired yesterday, after 18 years, from Ogilvy & Mather.
There's not enough I can say about the man.
Most of what he did, it seems to me, is believe in you.
I was new at Ogilvy and in a van with Steve heading out to location early one morning. He got a call on his cell phone from the client. Two hours before the shoot, they killed one of the spots we were supposed to be shooting.
He turned around to me and handed me his IBM Think Pad.
"Write a new spot," he said.
I did.
And 30 or 45 minutes later and with great trepidation I handed him his computer back with my script.
"Good. That's great." He laughed at my last line.
He got on the phone and read it to the client.
We shot the spot.
I've been a copywriter since 1982.
Thirty years.
I was never as good as I was when I worked for Steve.
I worked for Hall of Famers Ron Rosenfeld and Len Sirowitz. I worked for Amil Gargano and Mike Tesch. And while not Hall of Famers, I had my copy picked over and parsed by Harold Karp and Ed Butler. I worked for too short a time for Kirk Souder. And I partnered with the mercurial and brilliant Jeroen Boers and the simply brilliant and the brilliantly simple Tore Claesson.
But most of all, I got to sit with and talk to and love Steve Hayden.
Steve retired yesterday, after 18 years, from Ogilvy & Mather.
There's not enough I can say about the man.
Most of what he did, it seems to me, is believe in you.
I was new at Ogilvy and in a van with Steve heading out to location early one morning. He got a call on his cell phone from the client. Two hours before the shoot, they killed one of the spots we were supposed to be shooting.
He turned around to me and handed me his IBM Think Pad.
"Write a new spot," he said.
I did.
And 30 or 45 minutes later and with great trepidation I handed him his computer back with my script.
"Good. That's great." He laughed at my last line.
He got on the phone and read it to the client.
We shot the spot.
I've been a copywriter since 1982.
Thirty years.
I was never as good as I was when I worked for Steve.
Tuesday, January 10, 2012
'Tis the season.
It's review season at my agency. And I have in my inbox requests for about 168 reviews, roughly half of them about account people.
I hate writing reviews. Usually because the "form" you're meant to complete was created by someone (or some committee) that has no understanding of how to do a job well. They essentially ask you to review a house painter based on his cooking ability.
In any event, I give you this, which I've been carting around for parts of four decades.
1. Be smart about everything. Be an expert in your client’s business. Be an expert in “agency mechanics”…Learn to listen.
2. Be 100% buttoned up. Get inside and control the “boiler room”…Plan for disasters…Proofread as if typos could cost you your job.
3. Be curious. Question everything and everyone. Get out of the office and look around. Learn from others.
4. Commit yourself to “original thinking.” Be more than an advertising mechanic. Set aside a part of every day to “blue sky” big thoughts. Be seen as one who can serve up fresh ideas.
5. Create your own opportunities. Don’t just look for “handouts.” Constantly do the little extras. Deliver products that are consistently excellent.
6. Gain respect of everyone around you. Expect that you will need to “win” support from everyone. Always recognize others when they do good work for you.
7. Learn to express yourself effectively. You will go nowhere if you can’t advocate ideas. Rehearse. Rehearse. Rehearse. Learn how to talk to different audiences. Always be enthusiastic.
8. Build a broad foundation early. In the beginning be a jack-of-all-trades. Get involved with everything. Go back to school. Never stop exploring.
9. Wash windows—willingly. Face it, every job comes with drudgery. Always volunteer to pitch in when asked. But, always look for ways to do dirty laundry as efficiently as possible.
10. Learn to manage your business well. Get early agreements on assignments. Always be realistic, honest. If you disagree, say so. Make clients a legitimate part of the team.
11. Smother your clients with care. Be in constant touch. Make them feel that you think of them often. Dream up reasons to gain broad access to key client contacts. Never neglect clients at lower echelons. Know the “big issues” on your clients’ minds at all times. Lead.
12. Treat your clients’ money as if it were your own. Show them that you are both fussy about quality and frugal. Don’t simply accept the cavalier attitudes of others. Give appropriate direction on cost parameters. Make people meet expectations.
13. Don’t be meek and nervous. If you do your homework you will succeed. Act with confidence. But if you don’t have answers don’t fake them. Remember, most people want you to succeed.
14. Develop your own ideas about how to be a good manager. Watch your supervisor and others. Prepare now to take on more responsibilities.
15. Constantly build trust. Be 100% reliable. Be 100% honest. Do what you commit to do 100% of the time. Be respected by 100% of the people with whom you work. Be nothing less than 100% professional.
I hate writing reviews. Usually because the "form" you're meant to complete was created by someone (or some committee) that has no understanding of how to do a job well. They essentially ask you to review a house painter based on his cooking ability.
In any event, I give you this, which I've been carting around for parts of four decades.
1. Be smart about everything. Be an expert in your client’s business. Be an expert in “agency mechanics”…Learn to listen.
2. Be 100% buttoned up. Get inside and control the “boiler room”…Plan for disasters…Proofread as if typos could cost you your job.
3. Be curious. Question everything and everyone. Get out of the office and look around. Learn from others.
4. Commit yourself to “original thinking.” Be more than an advertising mechanic. Set aside a part of every day to “blue sky” big thoughts. Be seen as one who can serve up fresh ideas.
5. Create your own opportunities. Don’t just look for “handouts.” Constantly do the little extras. Deliver products that are consistently excellent.
6. Gain respect of everyone around you. Expect that you will need to “win” support from everyone. Always recognize others when they do good work for you.
7. Learn to express yourself effectively. You will go nowhere if you can’t advocate ideas. Rehearse. Rehearse. Rehearse. Learn how to talk to different audiences. Always be enthusiastic.
8. Build a broad foundation early. In the beginning be a jack-of-all-trades. Get involved with everything. Go back to school. Never stop exploring.
9. Wash windows—willingly. Face it, every job comes with drudgery. Always volunteer to pitch in when asked. But, always look for ways to do dirty laundry as efficiently as possible.
10. Learn to manage your business well. Get early agreements on assignments. Always be realistic, honest. If you disagree, say so. Make clients a legitimate part of the team.
11. Smother your clients with care. Be in constant touch. Make them feel that you think of them often. Dream up reasons to gain broad access to key client contacts. Never neglect clients at lower echelons. Know the “big issues” on your clients’ minds at all times. Lead.
12. Treat your clients’ money as if it were your own. Show them that you are both fussy about quality and frugal. Don’t simply accept the cavalier attitudes of others. Give appropriate direction on cost parameters. Make people meet expectations.
13. Don’t be meek and nervous. If you do your homework you will succeed. Act with confidence. But if you don’t have answers don’t fake them. Remember, most people want you to succeed.
14. Develop your own ideas about how to be a good manager. Watch your supervisor and others. Prepare now to take on more responsibilities.
15. Constantly build trust. Be 100% reliable. Be 100% honest. Do what you commit to do 100% of the time. Be respected by 100% of the people with whom you work. Be nothing less than 100% professional.
Monday, January 9, 2012
We made the next round.
On a new business pitch I helped out on.
We are speaking to the prospective client now, who began our conversation with this loaded phrase: "Thank you for your submission."
We are speaking to the prospective client now, who began our conversation with this loaded phrase: "Thank you for your submission."
Agency leaders.
The genesis of this blog was my constant rumination over the ossification of the American advertising industry. Having worked in traditional advertising, in direct and in digital, I thought, perhaps somewhat arrogantly, that I had a unique perspective on the failings, the group think, the myopia of Madison Avenue. The industry as a whole seemed to be an industry as a hole.
As this blog enters its fifth year, I still think about the parallels between Madison Avenue and the decrepitude of Detroit. But today I'll spend a few moments thinking about how, as an industry, we pick our leaders. For that, I think, we can learn something by looking at the Republican presidential candidates and their endless debating and posturing and mud-slinging as Republicans throughout America select a "winner" to face Obama.
There are some agency leaders we pick because they're like Michele Bachmann or Rick Perry. They look good on paper and we overlook their obvious shortcomings and wallow in with rose-colored infatuation and say "he's the one. He did such and such campaign for Pigeon Rights that won Gold at Cannes. He can help resurrect us from our current malaise."
Infatuation leaders usually last one to two years and then leave to pursue other opportunities or to spend more time with their families.
Then there are the agency leaders we pick because they're like Newt Gingrich. They sound smart. They are supremely sure of themselves and speak as if they have all the answers. They understand new media modalities and shifting paradigms. When we pick them we say, "He must be very smart because I don't understand a thing he says."
Blather leaders usually prosper. They're considered too smart to fire. They're too lofty to do any work. Blame, therefore, never attaches to them. So they usually hang on like a barnacle until they get a higher holding company job and sow confusion globally.
Third, there are the candidates who are like Santorum. They appeal to a small group of core agency leadership and reinforce that core's eccentric world view. They are hired because they have a transformational system that will roll back the clock to a time when agencies were profitable and could actually afford the rent on Madison Avenue offices. These candidates will "bring us back" to a time when agencies mattered.
I call these leaders "Cleaverites." After the Cleaver family in "Leave it to Beaver." They promise a technicolor black and white future. When they don't deliver, they rise. Because we like their vision so much.
Then there are agency leaders who are like Ron Paul. They are close to Cleaverites in that they've constructed an alternate reality for the world, but whereas Cleaverites are pinned to the past, these leaders appeal to the zany. Their world-system has no sense of history, its apocalyptic and evangelical. Agencies buy this sort of leader when they are so desperate they need to believe in an unhinged reality.
These are the Zanies. They usually last about a year then go to work for small media companies. They then declare that all that went before is dead and then they promote a new sort of channel that "will change everything." Not only do these people have no sense of history, they have little sense of reality.
Finally, for today, there are candidates like Mitt Romney. They are Zelig-like. Saying exactly what needs to be said at exactly the right moment. There is a subject-object split between their words and their deeds. But their malleability is their most persuasive selling-point. They are easy to buy.
I call these leaders the Blands. They are most successful agency heads. They take credit for the success of others and excoriate failures as not their fault.
As this blog enters its fifth year, I still think about the parallels between Madison Avenue and the decrepitude of Detroit. But today I'll spend a few moments thinking about how, as an industry, we pick our leaders. For that, I think, we can learn something by looking at the Republican presidential candidates and their endless debating and posturing and mud-slinging as Republicans throughout America select a "winner" to face Obama.
There are some agency leaders we pick because they're like Michele Bachmann or Rick Perry. They look good on paper and we overlook their obvious shortcomings and wallow in with rose-colored infatuation and say "he's the one. He did such and such campaign for Pigeon Rights that won Gold at Cannes. He can help resurrect us from our current malaise."
Infatuation leaders usually last one to two years and then leave to pursue other opportunities or to spend more time with their families.
Then there are the agency leaders we pick because they're like Newt Gingrich. They sound smart. They are supremely sure of themselves and speak as if they have all the answers. They understand new media modalities and shifting paradigms. When we pick them we say, "He must be very smart because I don't understand a thing he says."
Blather leaders usually prosper. They're considered too smart to fire. They're too lofty to do any work. Blame, therefore, never attaches to them. So they usually hang on like a barnacle until they get a higher holding company job and sow confusion globally.
Third, there are the candidates who are like Santorum. They appeal to a small group of core agency leadership and reinforce that core's eccentric world view. They are hired because they have a transformational system that will roll back the clock to a time when agencies were profitable and could actually afford the rent on Madison Avenue offices. These candidates will "bring us back" to a time when agencies mattered.
I call these leaders "Cleaverites." After the Cleaver family in "Leave it to Beaver." They promise a technicolor black and white future. When they don't deliver, they rise. Because we like their vision so much.
Then there are agency leaders who are like Ron Paul. They are close to Cleaverites in that they've constructed an alternate reality for the world, but whereas Cleaverites are pinned to the past, these leaders appeal to the zany. Their world-system has no sense of history, its apocalyptic and evangelical. Agencies buy this sort of leader when they are so desperate they need to believe in an unhinged reality.
These are the Zanies. They usually last about a year then go to work for small media companies. They then declare that all that went before is dead and then they promote a new sort of channel that "will change everything." Not only do these people have no sense of history, they have little sense of reality.
Finally, for today, there are candidates like Mitt Romney. They are Zelig-like. Saying exactly what needs to be said at exactly the right moment. There is a subject-object split between their words and their deeds. But their malleability is their most persuasive selling-point. They are easy to buy.
I call these leaders the Blands. They are most successful agency heads. They take credit for the success of others and excoriate failures as not their fault.
Sunday, January 8, 2012
Sensible.
My exquisite younger daughter just admonished me, once again, not to be so "judgey." Oh, OK. I'll try not to be, but since it's the start of the new year, let me state some things I regard as truths, or facts, or common sense.
Shirt tails have been tucked in for almost as long as people have been wearing shirts. I am not being a hater. I don't understand what's wrong with tucking in.
Backs, arms, vaginas, necks, knuckles, forearms, thighs, abdomens, bosoms and their like are not meant to be tattooed. There's a fat man where we are staying who has tattoed across his back "The truth is the only way." I'm incapable of understanding this.
It reminds me of some graffiti found in Long Island scrawled presumably by a coven of middle-class teenage wikkan wannabees. "Satin Lives." It's just dumb.
Hats. Hats are to be worn outdoors in the winter. Your mother probably told you that you lose 40% of your body heat through your head. Don't wear wool pullovers in the summer. And don't pay more than $12 for one. If you do, you're a fool.
Finally, pants. They are to be worn above the buttocks. Not below. Buttocks were invented by Samuel Buttock in Lancastshire in 1754 for the sole purpose of holding up pants. Further, underwear, butt cracks, incipient pudendal regions are for the sanctity of your bedroom. Cover them.
The above is not be being judgey. It's me being sensible.
Shirt tails have been tucked in for almost as long as people have been wearing shirts. I am not being a hater. I don't understand what's wrong with tucking in.
Backs, arms, vaginas, necks, knuckles, forearms, thighs, abdomens, bosoms and their like are not meant to be tattooed. There's a fat man where we are staying who has tattoed across his back "The truth is the only way." I'm incapable of understanding this.
It reminds me of some graffiti found in Long Island scrawled presumably by a coven of middle-class teenage wikkan wannabees. "Satin Lives." It's just dumb.
Hats. Hats are to be worn outdoors in the winter. Your mother probably told you that you lose 40% of your body heat through your head. Don't wear wool pullovers in the summer. And don't pay more than $12 for one. If you do, you're a fool.
Finally, pants. They are to be worn above the buttocks. Not below. Buttocks were invented by Samuel Buttock in Lancastshire in 1754 for the sole purpose of holding up pants. Further, underwear, butt cracks, incipient pudendal regions are for the sanctity of your bedroom. Cover them.
The above is not be being judgey. It's me being sensible.
Wednesday, January 4, 2012
Ronald Searle, 1920-2011.

When I was a kid there was nothing I wanted to do more in my life than be a cartoonist. One of the cartoonists I admired most was Ronald Searle, who died last Friday in France.
Searle did the opening credits of a movie I liked, "Those Magnificent Men in Their Flying Machines" and occasionally my father would bring home a copy of the English magazine "Punch" where I could also see Searle's work.
Years later, when I was close to 30, Searle published a book "To the Kwai — and Back: War Drawings 1939-1945." And "The New York Times" wrote a story of a reunion Searle had with a Japanese captor--a captain who allowed him to sketch clandestinely while he was a POW.
Searle's obituary is worth reading. http://www.nytimes.com/2012/01/04/arts/design/ronald-searle-british-cartoonist-dies-at-91.html?pagewanted=1&hpw
I particularly liked this part:
Mr. Searle became a satirist, he once said, because “in the late ’30s, things in general and politics in particular were no longer neatly divided into things black and white.”
“On top of this,” he added, “there was the irresistible impulse to draw. I cannot remember wanting to be anything else other than an artist.”
I reckon most people in advertising can relate to that--or some other--irresistible impulse to create.
Tuesday, January 3, 2012
The Four Questions.
I'm on vacation and don't really have the time to "write." But yesterday's "Times" had a great article called "Even a Giant Can Learn to Run." http://www.nytimes.com/2012/01/01/business/how-samuel-palmisano-of-ibm-stayed-a-step-ahead-unboxed.html?_r=1&scp=1&sq=Palmisano&st=cse
The article tells of IBM's continued resurgence under the leadership of Sam Palmisano, their CEO.
I haven't time to go into depth, but it seems Palmisano boiled his guidance down to four questions. They're probably four questions that everyone should ask themselves everyday. And agencies too.
• “Why would someone spend their money with you — so what is unique about you?”
• “Why would somebody work for you?”
• “Why would society allow you to operate in their defined geography — their country?”
• “And why would somebody invest their money with you?”
The article tells of IBM's continued resurgence under the leadership of Sam Palmisano, their CEO.
I haven't time to go into depth, but it seems Palmisano boiled his guidance down to four questions. They're probably four questions that everyone should ask themselves everyday. And agencies too.
• “Why would someone spend their money with you — so what is unique about you?”
• “Why would somebody work for you?”
• “Why would society allow you to operate in their defined geography — their country?”
• “And why would somebody invest their money with you?”
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